If you need to cancel your order, return an item, inquire about a damaged or defective item or have any other questions, please send our customer service team an email at support@dupreeproducts.com and we will address the issue as quickly as possible.
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Once the return is received, your refund will be processed using the original method of payment. You will receive an email to the email address on your order once your refund has been completed.
Returns will be issued a full refund minus any shipping cost paid.
Please note: refunds take up to 10 business days to be credited back to your account.
Customer Service
support@dupreeproducts.com
Monday to Friday - 9:00 AM to 4:00 PM CDT
Saturday & Sunday - Closed